Shipping policy
At YouthFace, we aim to deliver your glow as fast and safely as possible! Please read our shipping policy to understand how your orders are processed and delivered.
Order Processing
● All orders are processed within 1–2 working days after payment confirmation.
● Orders placed on weekends or public holidays will be processed on the next working day.
● Once shipped, you’ll receive a tracking link via email or WhatsApp.
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Shipping Time
● Within Kerala & Karnataka: 2–4 working days
● Rest of India: 4–7 working days
● Delivery times may vary based on your location, courier availability, or unforeseen delays.
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Shipping Charges
● Free Shipping on all prepaid orders above ₹1000/-.
● A nominal fee of ₹49–₹79 applies for orders below ₹1000 or Cash on Delivery (COD) orders.
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Cash on Delivery (COD)
● COD is available for most pincodes across India.
● Please keep the exact amount ready at the time of delivery.
● Repeated COD order cancellations may lead to temporary restriction on your account.
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Order Tracking
Once your order is shipped, you’ll receive a Tracking ID and link to track your shipment in real-time through our courier partner or through the “Track Your Order” page on our website.
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Damaged / Missing Items
If your package arrives damaged or an item is missing:
1. Take a clear photo/video of the package and products.
2. Contact us within 24 hours of delivery via WhatsApp or email.
3. We’ll investigate and arrange a replacement or refund as per policy.
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Need Help?
For any shipping-related queries,
please contact: +91 9074352357 (Call Support)
youthface7777@gmail.com
