Frequently asked questions
Is Youth Face FDA approved?
Yes, all Youth Face products are manufactured in CDSCO-certified facilities (India’s FDA equivalent). We follow strict safety, hygiene, and ingredient standards.
Where are your stores located?
We currently have two showrooms located in Kasaragod, Kerala and Uppinangadi, Mangaluru. You can visit our Store Locator page for directions and store hours.
Are your products safe for sensitive skin?
Yes. Most of our products use gentle, skin-friendly ingredients. However, we always recommend doing a patch test first. For specific concerns, please consult a dermatologist.
Do you accept returns or exchanges?
Yes. If the product is damaged, defective, or incorrect, you can request a return or exchange within 7 days. For full details, refer to our Refund Policy page.
How can I track my order?
After your order is shipped, you will receive a tracking link via SMS and email. You can also track it anytime using the Track Order option on our website.
Can I purchase in bulk or become a reseller?
Yes, we offer bulk discounts and reseller pricing. Please reach out via our Distribution Enquiry page or contact us on WhatsApp.
What payment methods do you accept?
We accept all major debit and credit cards, UPI, net banking, and Cash on Delivery (COD) in most serviceable areas.
Are Youth Face products cruelty-free?
Absolutely. None of our products are tested on animals. We are committed to ethical, cruelty-free production.
Can I cancel my order after placing it?
Yes, you can cancel your order within 12 hours, as long as it hasn’t been shipped. Please contact our support team immediately to request cancellation.
How can I contact Youth Face support?
You can reach us via:
Email: info@youthface.co.in
WhatsApp: +91 90743 52357
Support Hours: 9:00 AM – 5:00 PM (Monday to Saturday)